Published by ChinaMNC · Hongshan

Chifeng Opens Reporting Channels for Consumer Goods Trade-In Subsidy Program

Foreign founders operating in Chifeng should note the city's new complaint and reporting channels covering subsidy applications, reviews and disbursements under its consumer goods trade-in program, with contact points across commerce, transport, agriculture, civil affairs and market regulation.

Chifeng Publishes Reporting Channels for Consumer Goods Trade-In Program

Chifeng's municipal government has published a notice establishing public complaint and reporting channels for its consumer goods trade-in program. The measure is intended to tighten supervision over irregularities, protect the safety of fiscal funds and ensure that preferential policies reach eligible recipients directly. For foreign founders registering or running a company in Chifeng, the notice is a practical reference point: it shows which local departments handle which parts of the trade-in scheme and where compliance problems should be reported.

Why the Notice Matters for Foreign-Invested Businesses

The trade-in program covers subsidy applications, reviews and disbursements across several consumer categories. Companies that participate as merchants, or that advise clients on subsidy claims, should understand the reporting framework. The notice signals that local authorities are monitoring how subsidies are applied for and paid out, and that market-order and consumer-rights issues connected to the program are treated as reportable matters.

Reporting Scope and Channels by Sector

Commerce

This channel covers problems arising in subsidy applications, reviews and disbursements for automobiles, home appliances, home decoration and kitchen and bathroom products, 3C digital products and electric bicycles, as well as circumstances affecting market order.

• Phone: 0476-8820115
• Email: [email protected]
• In person: Room C620, Party and Government Comprehensive Building, Chifeng Municipal People's Government

Transport

This channel addresses the same stages of the program for older operating trucks, new-energy buses and power batteries, plus situations affecting market order.

• Phone: 0476-5890610
• Email: [email protected]
• In person: Room 413, Chifeng Transport Bureau, No. 10 Daming Street, Songshan District

Agriculture and Animal Husbandry

This channel covers agricultural and animal husbandry machinery under the trade-in program.

• Phone: 0476-5869867
• Email: [email protected]
• In person: Room 507, Agricultural and Animal Husbandry Machinery Management Section, Chifeng Agriculture and Animal Husbandry Bureau, No. 7 Quanning Street, Songshan District

Civil Affairs

This channel concerns home-based age-friendly renovation under the program.

• Phone: 0476-8333372
• Email: [email protected]
• In person: Room D710, Party and Government Comprehensive Building, Yulong Street, Chifeng

Market Regulation

Two separate channels operate here. One addresses goods of inferior quality passed off as superior, and price fraud that affects market order or harms consumer rights; the hotline is 12315 (Municipal Market Regulation Bureau). The other addresses fraudulent or improper claims for subsidies and similar conduct; the contact details are:

• Phone: 0476-8331166
• Email: [email protected]
• In person: Criminal Investigation Detachment, Chifeng Public Security Bureau, No. 66 Yulong Street, Songshan District

Hours and How to Submit a Report

Calls and visits are accepted on working days from 9:00 to 12:00 and from 14:30 to 17:30. Reports may be made by phone, in writing or in person. Submissions should contain specific leads and relevant supporting evidence. The notice encourages real-name reporting with contact details so that authorities can follow up and communicate results.

Responsibility of Reporters

Reporters must comply with national laws and regulations, describe issues objectively and truthfully, and take responsibility for the accuracy of the material they provide. They may not fabricate or distort facts, or incite, organize, coerce or induce others to report. Where fabrication or false accusation causes harmful consequences, responsibility will be pursued according to the seriousness of the circumstances under law; suspected criminal conduct will be referred to judicial authorities. Foreign founders should treat these requirements carefully and ensure that any report they make or support is factual and documented.

Expectations for Participating Merchants

The notice calls on all sectors of society to take part in supervision and to report irregularities promptly so that the trade-in program maintains good order. It also asks participating merchants to observe laws and regulations voluntarily, operate with integrity and follow program rules strictly, so that the trade-in policy is implemented effectively and benefits both residents and businesses. For foreign-invested companies joining the program as merchants, this is a reminder that program rules and local supervision apply alongside ordinary corporate compliance.

Practical Takeaways for Foreign Founders

• Identify the correct sector channel before submitting a report, since responsibility is divided among commerce, transport, agriculture, civil affairs and market regulation.
• Keep records of subsidy applications, reviews and disbursements, as the notice focuses on these stages.
• Use real-name reporting with verifiable contact details if follow-up is needed.
• Respect working-day hours when calling or visiting.
• Note that the technical website phone number, 0476-8821197, handles website construction and maintenance matters only and is not a reporting channel.

This summary is based on information published by the relevant Chinese government website and is general information, not legal or tax advice.